Cloud-based Spam Filtering
Terms of Service
Private Labeling
Last updated, June 07, 2021
All terms of service herein or referenced to are controlled by a re-sale, private label, and/or master vendor agreement. Therefore we pass through the Terms of Services provided via these agreements to our end users/ customers. All vendors have been vetted for the very best of service offered to our customers.
Last updated, May 3rd, 2018
Service Fees
Related: Privacy Policy
We have tried to make our pricing as competitive as possible. By subscribing to our service, you agree to pay the service fees as described on our pricing schedule that is published on our website. Subscription based fees are paid in advance of services rendered and are due on the first day of your subscription term. If a free trial is offered, then subscription fees are not due until the end of the free trial.
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You also agree to pay any additional fees that are assessed in accordance with the our pricing schedule , which may be incurred through the use of the service. For example, there may be additional fees assessed if your domain uses the "catch-all" feature and receives more than the specified limit of emails that can be filtered at the base price. These additional fees will become due at the time they are assessed. Auditing systems will review usage patterns on your account daily and will send an email notification if it is projected that additional fees will be assessed to your account in the current month. In addition, a "dashboard" feature has been provided that can assist you in determining if additional fees will be assessed. However, if you do not receive or view a notice, or you do not use the dashboard to monitor your account usage, you will still be responsible to pay the applicable fees incurred.
Automatic Deduction of Fees
To subscribe to our service, you are required to provide a valid credit card number or checking account number and agree to have the fees automatically deducted from this credit card or checking account on the day they are due. You may update your payment method at any time by logging in to your account.
Delinquent Accounts
If we are unable to deduct the applicable fees from your selected payment method, we will attempt to notify you by email. It is your responsibility to ensure that your account contact information is current and that your email account is functioning properly so that you may receive such notices.
Once your account is 10 days delinquent, a 10% late fee or $5 (whichever is more) will be assessed. An account that is 30 days or more delinquent is subject to suspension and/or cancellation.
Acceptable Use
All services provided by DeCroux Corporation DBA SpamScrutiny ("SpamScrutiny") will be only used for lawful purposes. The subscriber agrees to indemnify and hold harmless SpamScrutiny from any claims resulting from the use of service which damages the subscriber or any other party.
Refusal of Service
We reserve the right to refuse, cancel or suspend service, at our sole discretion. In most cases, we will only cancel or suspend service for accounts that are more than 30 days delinquent in paying service fees but will also do so if it is determined that refusal of service will protect our service and its customers from harm.
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You agree to not hold SpamScrutiny liable for any loss of service that is suffered from any such actions in this clause.
Cancellations, Credits & Refunds
Subscription cancellations must be authorized by logging into your account and cancelling through the "Cancel My Service" page.
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A pro-rated credit is automatically applied when services are cancelled before the renewal date for annual subscriptions. No partial month credits are offered. Any applicable pre-payment discounts are reversed before credits are applied. Credits do not expire and will be automatically applied to future invoices on your account.
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Payments made within the last 30 days are eligible for a pro-rated refund upon request, less a processing fee of 10% (minimum $10).
Limitation of Liability
SpamScrutiny shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from use of SpamScrutiny's service for any reason. This would include, but is not limited to, loss of email, service outages and unauthorized data breaches.
Disclaimer
SpamScrutiny cannot be held liable for system down time, crashes, or data loss. We cannot be held liable for any predicated estimate of profits which a client would have gained if they had not suffered a loss of email or service due to the failure of SpamScrutiny services. Certain services provided by SpamScrutiny may rely on third party products and services. Thus, certain equipment, routing, software, and programming used by SpamScrutiny are not directly owned or written by SpamScrutiny. Moreover, SpamScrutiny holds no responsibility for the use of our clients' accounts. Failure to comply with any terms or conditions will result in the automatic deactivation of the account in question. We reserve the right to remove any account, without advance notice for any reason without restitution, as SpamScrutiny sees fit.
Account Activation
By activating your account with SpamScrutiny, you agree to the above policies and disclaimer. Upon requesting activation of an account, you are required to accept these policies, guidelines and disclaimer, and a copy of your acceptance is forwarded along with your activation request to be maintained with your account information.
If you sign up for an account and fail to comply with these terms, no refunds will be given. We will, however, advise you by e-mail or phone prior to taking any action to provide you with an opportunity to correct the problem.
Service Uptime Guarantee
SpamScrutiny guarantees 99% service availability and have taken measures that make 100% service availability highly likely. Should we fail to deliver 99% service availability for any given calendar month, your account will be refunded a pro-rated amount for the duration that exceeds 99% downtime, upon client request.
Changes to our Terms of Service
SpamScrutiny reserves the right to amend any or all the above policies, guidelines, disclaimers, and pricing and service offerings published elsewhere on this website at its sole discretion. Customers have 30 days to accept changes to the Terms of Service or cancel their service. Continued use of the service beyond 30 days shall be construed as acceptance of changes made to this document. Customers that wish to receive an email notification when changes are made should send a request to SpamScrutiny by email and should await confirmation from SpamScrutiny that this request should be processed. If customer should fail to receive confirmation within one business day that confirms their subscription to the notifications list, customer should re-send their request. Failure to receive an email notification regarding changes to this document, whether subscribed to the confirmation list or not, shall not exempt customers from their obligations as described in this document.
Privacy
By using or continuing to use our Services or Websites, you consent to the terms of our Privacy Policy.