Last updated June 7, 2021
Private Labeling
All terms of service stated here or incorporated by reference are governed by resale, private-label and master-vendor agreements. SpamScrutiny therefore passes through the applicable service terms provided through those agreements to its customers. Vendors are selected and reviewed with the goal of providing excellent service.
Service Fees
By subscribing, you agree to pay the fees shown on our pricing schedule. Subscription fees are paid in advance and are due on the first day of each subscription term. When a free trial is offered, subscription fees are not due until the trial ends.
You also agree to pay additional usage fees assessed under the published pricing schedule. Additional fees may apply when usage exceeds a plan's included limits. We may provide usage notices or dashboard information, but failure to receive or review a notice does not remove responsibility for fees incurred.
Automatic Deduction of Fees
To continue service after a trial, you must provide a valid payment method and authorize automatic payment when fees become due. Payment methods can be updated through the secure billing portal.
Delinquent Accounts
If a payment cannot be collected, we will attempt to notify you by email. You are responsible for keeping account contact information current and ensuring that your email account can receive service notices.
Once an account is 10 days delinquent, a late fee of 10% or $5, whichever is greater, may be assessed. Accounts that are 30 or more days delinquent may be suspended or canceled.
Acceptable Use
Services provided by DeCroux Corporation DBA SpamScrutiny (“SpamScrutiny”) may be used only for lawful purposes. You agree to indemnify and hold SpamScrutiny harmless from claims arising from use of the service that damages you or another party.
Refusal of Service
We reserve the right to refuse, cancel or suspend service at our discretion. This will ordinarily occur for seriously delinquent accounts or when action is needed to protect the service or its customers from harm. You agree not to hold SpamScrutiny liable for loss of service resulting from such action.
Cancellations, Credits & Refunds
Subscription cancellations must be authorized through the Cancel My Service page or another authenticated cancellation method that we provide.
A prorated account credit is applied when an annual subscription is canceled before its renewal date. Partial-month credits are not offered. Applicable prepayment discounts are reversed before credits are calculated. Account credits do not expire and are applied to future invoices.
Payments made within the previous 30 days may be eligible for a prorated refund upon request, less a 10% processing fee with a $10 minimum.
Limitation of Liability
To the extent permitted by law, SpamScrutiny is not responsible for claimed incidental or consequential damages arising from use of the service, including loss of email, service interruptions or unauthorized data breaches.
Disclaimer
SpamScrutiny cannot be held liable for system downtime, crashes, data loss or projected profits that a customer believes would have been earned without an email or service failure. Portions of the service may rely on third-party products, networks and software that are not owned or written by SpamScrutiny.
Customers are responsible for use of their accounts. Failure to comply with these terms may result in deactivation. We reserve the right to remove an account when necessary to protect the service or enforce these terms.
Account Activation
By activating an account, you agree to these policies and disclaimers. Acceptance may be recorded with your activation request and maintained with your account information. When practical, we will attempt to contact you before taking enforcement action so that you have an opportunity to correct the issue.
Service Uptime Guarantee
SpamScrutiny guarantees 99% service availability. If availability falls below 99% during a calendar month, you may request a prorated account credit for the portion of downtime exceeding the guarantee.
Changes to These Terms
SpamScrutiny may amend these policies, guidelines, disclaimers, prices and service offerings. Customers have 30 days to accept a material change or cancel service. Continued use beyond that period constitutes acceptance. Customers who want email notification of changes may contact us and should retain confirmation that the request was received.
Privacy
By using or continuing to use our services or websites, you consent to our Privacy Policy.